Non-Work Injury Management Process

ACC has partnered with Wellnz to help manage non-work injuries for selected Accredited Employers. The Programme is available to all Accredited Employers.

Wellnz manage non-work injuries in line with the following protocols:

• Contact with injured worker to discuss needs within 48 hours
• Manager contacted to discuss return to work options within 48 hours
• Action Plan developed
• Wage compensation set-up with ACC payroll within 10 days
• Documented rehabilitation plan agreed with recovery goal date
• Dedicated Case Manager allocated to each client
• Focus on recovery and return to work
• Return to work discussed with employer regularly

Benefits

Employees	Client
Timely intervention	Less disruption and reduced time off work
Access to correct providers	Single point of contact – consistency of service
Faster decisions	Work with providers who know your business
Dedicated Case Manager	All claim and TPA costs covered by ACC
Better Outcomes	Better Outcomes

Key Aspects

• No changes to current payroll operations
• No additional staff or resources required to manage
• Claim costs and Wellnz fees paid for by ACC
• Support for line managers – reduction in time to develop return to work strategies
• Employee has choice – stay with ACC
• Privacy must be respected

Wellnz will bring value

• Outcomes – our performance is unmatched
• Communication – single point of contact
• Quality systems, Processes and support
• Specialist medical network – support staff with decision making on rehabilitation, treatment, direction

 

Get in touch for more information on the ACC Non-Work Programme.