Build capability in claims and injury management

Learn how to navigate ACC cover decisions, plan effective rehabilitation, assess entitlements, handle complaints and disputes, and manage privacy correctly. Each topic is delivered online with a downloadable workbook, followed by a competency test. These modules are designed for claims and case managers, return-to-work coordinators, and professionals approving recommendations and entitlements.

Complete modules in any order within 60 days and receive a certificate on successful completion.