Providers
New Claims
It’s important to get new claims registered and decisions made in the right place in a timely manner. Firstly to ensure your patient is followed up with promptly, but also ACC legislation requires it.
Not sure whether the claim should be coming to Wellnz? Please call and check – 0508 465 879, or phone ACC.
Work related injuries for our Accredited Employers can be sent to claims@wellnz.co.nz. Please check if your patient has a Wellnz wallet card.
Non-Work Claims: Please note that while Wellnz manages some employer’s non-work claims, these are still required to be sent to ACC as per the standard process.