ACC Non-Work Programme

ACC contracted Wellnz to manage non-work injuries for selected Accredited Employers since 1st July 2013. The programme was embedded in December 2015 enabling all Accredited Employers to participate. Self managing employers require management of the non-work claims by a Third Party Administrator (TPA).

ACC had set two KPI’s for TPA’s to reach

  • Reduce days lost by an average of 5/claim
  • From 1 July 2015, 70 Day Rate for closed claims to 75%

Wellnz’s results were:

  • Reduced days lost by an average of 8.5/claim – the only TPA to meet and exceed the KPI
  • Rolling 12 month average 70 Day Rate of 74.5% and trending upwards
  • Weekly Compensation Abatement rates at nearly 50% – ACC are at 20%

Wellnz manage non-work injuries as per current work injury protocols and standards:

  • Initial needs assessment completed within 48 hours
  • Client contacted within 24 hours
  • Medical provider contacted within 48 hours
  • Action plan completed
  • Develop rehabilitation plan with client and injured employee
  • Progress monitored and reported as agreed
  • Dedicated Case Manager allocated to each client

Benefits

Employees Client
Timely intervention Less disruption to business and reduced time off work
Dedicated Case Manager Single point of contact – consistency of service
Quality medical providers Ability to select providers that know your business
Faster decisions on rehabilitation – less time off work (20% loss of wages) All claim and TPA costs covered by ACC

Key Aspects

  • No changes to current payroll operations
  • No additional staff or resources required to manage
  • Claim costs and Wellnz fees paid for by ACC
  • Support for line managers – reduction in time to develop return to work strategies
  • Employee has choice – stay with ACC
  • Privacy must be respected

Value Wellnz will bring

  • Outcomes – our performance is unmatched
  • Trained Case Managers undergo the Wellnz Competency Programme
  • Communication – single point of contact
  • Quality systems, Processes and support
  • Specialist medical network – support staff re. decision making on rehabilitation, treatment, direction

For more information on the ACC Non-Work Programme contact us.